AI-Powered Support
Three specialized AI agents handle support requests with 18+ tools for automated IT operations and intelligent routing.
- Helpdesk Agent
- System Agent
- Thoth Knowledge Agent
Enterprise-grade AI support system with multi-agent orchestration, real-time chat, and intelligent ticket management. Built for privacy with local LLM inference.
A production-ready AI IT support system that combines intelligent multi-agent orchestration with comprehensive ticket management, asset tracking, and a privacy-first architecture powered by local LLMs.
Three specialized AI agents handle support requests with 18+ tools for automated IT operations and intelligent routing.
WebSocket-powered bidirectional streaming with LLM responses, automatic reconnection, and session persistence.
All AI inference runs locally via Ollama with GPU acceleration. No data leaves your infrastructure.
A complete IT helpdesk platform with enterprise-grade capabilities
Complete lifecycle management with SLA tracking across five priority levels (P0-P4), breach detection, internal and external comments, and three-state workflow.
Full IT inventory tracking for hardware, software, and network assets. Includes logical groupings via collections with granular VIEW/EDIT/ADMIN permissions.
Semantic search powered by pgvector with 768-dimensional embeddings. Combines vector and fulltext hybrid search with document versioning and categorization.
Three-tier access control with User, Technician, and Admin roles. Granular permissions ensure the right people have the right level of access.
Comprehensive metrics including ticket statistics, SLA compliance rates, technician performance tracking, and usage pattern analysis.
Powered by LangChain and AutoGen, three specialized agents collaborate with 18+ tools to handle complex IT support scenarios autonomously.
Built with modern, production-proven technologies
Want to learn more about AI-Helpdesk or deploy it for your organization? Get in touch.